FAQ

What is the CSA schedule?

Group Zip Code Next Delivery Day Following Delivery Day
Monday A 35748, 35750, 35759, 35761
Tuesday A 35803
Wednesday A 35741, 35805, 35810, 35811, 35816
Thursday A 35763
Friday A 35802
Monday B 35758
Tuesday B 35756, 35824
Wednesday B 35611, 35613, 35614, 35749, 35773
Thursday B 35801
Friday B 35757, 35806

When will I be contacted about my CSA membership?

After you sign up you'll receive a welcome email and your first delivery on the delivery date that coincides with the chart above. Check your promotions and spam folder for this welcome newsletter. If you don't receive the email immediately after signing up, please contact us and let us know so that we can make sure you can receive the emails from our system.

How will I know what is in my CSA?

Each week we send out a newsletter that let's you know what to expect in your CSA. This newsletter contains insights to our day to day as we believe it's important for you to know what we do! We also include recipes related to the products we're giving you that week, and storage tips to keep your produce fresh. 

Do you send out reminders and what time I should expect my delivery?

We use a software program that allows us to send you an e-mail/text message the night before that allows you to track your order in real time. This e-mail/text message will serve as a reminder for you to put out your cooler in the morning and to give you a two hour delivery window. We do sometimes run ahead of schedule, so please make sure your cooler is out before that time frame.

How does your sustainable delivery policy work?

We love the idea of bringing local food and products to our customers' doors while reducing any unnecessary waste that is created through our CSA. We ask that our customers leave a cooler out for our drivers to place their CSA items into. 

If you do not have a cooler or something out for us to place your CSA into, we cannot complete your CSA delivery. This includes anyone who is in our bag exchange program if they forget to leave our bag out for exchange. In this case, we will donate the CSA to a local food shelter/someone in need and we will not offer a credit or a refund for this. 

Can I substitute items?

At this time, we cannot offer any customization to our CSA. Regenerative agriculture, and farming in general, is driven by the season and reverence for our land and pastures. Along with our local growers our ability to consistently stock various produce items, and pasture raised meats is limited to the season and our storage space. You can expect in your CSA a variety of beef, pork, poultry and seasonal produce in a cadence determined by optimal growth periods.

Cattle, which are resilient and easiest on pasture, are grown and processed year round, which makes beef a staple throughout our CSA. Poultry, like chicken and turkey, are only grown between March and July, with local processing finishing in fall. You will see poultry usually featured in our CSA between these times. Our pork is grown throughout summer, and starts to be processed in fall. Pasture raised hogs can be hard on our land, and winters can be hard on them, so we move them out for processing before winter sets in. In fall and throughout winter you can expect to see more of our world class pork in your CSA.  We do our best to keep these items in stock by growing more and working with local partners who have the same practices as us, but with limited space and our focus on local and fresh, there are times we do not have every item in stock. Our gardens, and our local growers, also focus on soil health and nutrition. By choosing to farm organically we focus on crop rotation to help reduce pest and disease pressure and to not deplete nutrients from the land in our planting plans. Due to this, we can only grow so many different types of plants. We focus on delicious, nutritious, exciting produce choices, and care deeply about what we put into your CSA. 

We work hard at giving you the best products in each CSA, and hope you enjoy the food adventure of eating locally grown produce and the best pasture raised proteins with us. 

Are all the products from your farm?

We believe in collaboration, not competition and want to foster a sustainable local food web. You will find that our CSA contains a variety of goods from our farm and local growers who have similar values and practices as we do. We rent acreage off farm for our cattle in Hope Hull, AL and have begun to work with other philosophically aligned farms and food creators in the region to provide diversity in our product lines, pairing quality products (ie cheese with our burger meat) for the best customer experience, and help create a strong community of growers, chefs, bakers, and artisans.

We sometimes work with other regions and still work to ensure the partner we work with focuses on sustainability and clean processes. An example of this is, we use tea leaves (which can't grow here) in our tea recipes, but use an organic supplier. We also carry a coffee line that is the only zero-emissions coffee in the state, and supports a special tipping program to support the farmers who grow the coffee.

Our mission of sustainability is a global one, and our desire to provide you with the best products available means that if we can't grow it, we work to go and find it for you!

Where/how do you process your meat?

All of our meat is processed with USDA standards. We work with an Amish family in Paris, TN and another family in South Alabama. We also use a custom processor in KY (about a 3 hour drive from the farm).  Happy animals make happy meat, and we appreciate our relationship with these butchers and the high quality they produce. 

Can I visit your shop/farm?

We would love for to you come out and see our farm. As we are a working farm, we can only allow customers to visit on weekends when our farm shop is open. Currently our farm shop is open Saturday and Sundays from 10-2. While here, we ask that you be respectful of our gardens and pastures, as the safety of everyone is a top priority on farm.  

Our farm shop is like a brick and mortar farmer's market. It contains pasture raised meats, naturally grown produce, raw honey products, beeswax products, jams, cheeses and more! We would love to meet you as we believe that there is power in knowing who grows the products you consume and have in your life. 

How do I cancel my subscription?

You can cancel your subscription at any time. You can do so by visiting your My Subscriptions page and click the "cancel" button.

If you cancel and have already paid for a CSA that has not been delivered yet, you will receive that CSA as your final delivery.

As we are out in the field or delivering CSA's most of the day, we do have limited office hours. 

How do I update my payment?

Visit your My Subscriptions page and click on your subscription number, it will take you to your subscription dashboard where you can edit your payment method on the right hand side. Click update, and you will receive a secure link to update your payment details via email.